Welcome to the Licensing Portal

Ontario regulates the private security and investigative services industry, including security guards, private investigators, agencies and businesses that directly employ in-house security.

--> --> --> We are currently experiencing a service outage impacting access to all services including applying for and renewing a licence online. We are working to resolve the issue as soon as possible and apologize for any inconvenience. Applications for renewal and new licences can continue to be submitted by mail.

–>--> Access to all online services, including applying for and renewing a licence, are now available, but intermittent issues may continue to occur.

--> We are committed to resolving the technical issues as soon as possible and apologize for any inconvenience.

--> If you need a copy of your digital licence, please email: PSISB.DigitalLicensingSupport@ontario.ca.

--> Une panne affecte actuellement l’accès à tous les services, y compris les services de demande et de renouvellement de permis en ligne. Nous nous efforçons de résoudre le problème le plus rapidement possible et nous nous excusons pour tout inconvénient subi. Il reste possible d’envoyer les formulaires de demande ou de renouvellement de permis par la poste.

–>--> L’accès à tous les services en ligne, y compris les services de demande et de renouvellement de permis, est maintenant disponible, mais des problèmes intermittents peuvent continuer de se produire.

--> Nous nous efforçons de résoudre les problèmes techniques le plus rapidement possible et nous nous excusons pour tout inconvénient subi.

--> Si vous avez besoin d’une copie de votre permis numérique, veuillez écrire à PSISB.DigitalLicensingSupport@ontario.ca.

Get started

--> The Private Security and Investigative Services Branch (PSISB) within the Ministry of the Solicitor General is undergoing technological updates to our application system. The updated applications are available in paper form; however, the online applications are still being developed and are currently unavailable in French.

--> During the period between Monday April 8, 2024 → Monday April 22, 2024, individuals, agencies and registered employers seeking to apply in French will need to download and print the applicable French application form and submit their application by mail to:

--> Occupational Licensing Services Office

--> Occupational Licensing Services Office / Bureau de Licences Professionnelles