Carer centres and services ICAS (Independent Complaints Advocacy Service) North East

The role of ICAS is to support people who want to make a complaint about their NHS-funded treatment or care. It's a free, confidential and independent service designed to help people understand their rights and make informed choices.

Opening times

9am - 5pm Monday, Wednesday and Friday, 9am - 7pm Tuesday.

Access

Disability Discrimination Act compliant.

Catchment area

Target group

Referral method

Self referral or stakeholder referral.

This information was supplied by Serco Global Services on 29 August 2024.

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