Having several issues with Invoice Print (BI.INV.00) in Dynamics-SL 2018 CU5. Invoice Print (BI.INV.00)
SL2018 CU5 on Windows 10 Client Fully patched/updated as of 04/01/2021
SQL 2019 Server Version 15.0.2080.9
Application databases Compatibility Level SQL Server 2014 (120) First Issue - Reprint:
Unable to reprint previously printed and posted Invoices. Important, our invoice numbers are less than 10 characters and currently has a leading 0 (total of 6 digits). When selecting the Invoice range to reprint and clicking on the “Print Invoices” button, results in PC Message Number 0153 to display with the text “Print 0 Invoice(s) / Draft(s)?” If instead of selecting the invoice number, I select the draft number, it will print without issue. Second Issue - Reprint: Unable to reprint a range of previously printed and posted Invoices. If I select a range of draft numbers, only the first draft number will print. If I select a range of invoice numbers, then nothing prints. Third Issue – Reprint: When selecting the option “Print to Directory”, the generated filename ends with the extension of “.doc” implying that it is a Microsoft Word Document. I am unable to open this document with Microsoft word. If I change the extension of this document from “.doc” to “.pdf”, it displays correctly as a PDF document. Enhancement Request: Have a Billing Setup Option or a Control Parameter Maintenance setting were we can specify the desired document type we would like created when using the “Print to Directory” option. Fourth Issue: The option “Print to File” is never available. Under what conditions is the “Print to File” Option visible and available? Thank you.
Suggested answer
CFROTON 4,710 on at
RE: SL2018 CU5 Invoice Print BI.INV.00 Issues
Hello, First Issue - Reprint: Unable to reprint previously printed and posted Invoices. Important, our invoice numbers are less than 10 characters and currently has a leading 0 (total of 6 digits). When selecting the Invoice range to reprint and clicking on the “Print Invoices” button, results in PC Message Number 0153 to display with the text “Print 0 Invoice(s) / Draft(s)?” If instead of selecting the invoice number, I select the draft number, it will print without issue. This is a bug, you'll have to create a case with support to get the fix. Second Issue - Reprint: Unable to reprint a range of previously printed and posted Invoices. If I select a range of draft numbers, only the first draft number will print. If I select a range of invoice numbers, then nothing prints. Not been reported as a bug. Third Issue – Reprint: When selecting the option “Print to Directory”, the generated filename ends with the extension of “.doc” implying that it is a Microsoft Word Document. I am unable to open this document with Microsoft word. If I change the extension of this document from “.doc” to “.pdf”, it displays correctly as a PDF document. Reported as a bug, not fixed. But the workaround is as Mark E stated. Fourth Issue: The option “Print to File” is never available. Under what conditions is the “Print to File” Option visible and available? It's not been reported as a bug, but with the print to directory actually doing the same thing, it probably is by design. Best Regards, Jana MacDonald